| About Us This web site is owned and operated by Bolton Beer Festival who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Bolton Beer Festival c/o Bolton Lads & Girls Club 18 Spa Road Bolton BL1 4AG United Kingdom Phone: 01204 540100 Fax: 01204 540101 Email: simon [at] beer-festival [dot] co [dot] uk |
| Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept payment via Paypal or via cheque or BACS transfer if you select ‘Invoice with Order’. Please note that we must receive payment for your items at least 7 working days before the start of the festival in order for you to receive your tickets. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. |
| Shipping And Handling Upon receipt of payment, tickets will be distributed by 2nd class post approximately 2 weeks before the Festival. |
| Guarantee We guarantee your satisfaction. If you are not satisfied with the level of service that you receive, please contact us on the above number or email address to explain and we will do our utmost to resolve any problems. |
| Privacy Policy Bolton Beer Festival do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. |
| Over 18s Policy The organisers of Bolton Beer Festival operate a strict Over 18s policy. We reserve the right to refuse admission to anyone who is or appears to be under that age. It is the responsibility of our sponsors to ensure that they and/or any of their guests are over 18. No refunds will be given. |
